Frequently Asked Questions


Are backdrops such as flower walls, shimmer walls and other event decor items mine to keep?

Just like a tent, table and chairs rentals for parties, our company operates the same way. Backdrop stands, walls, panels, and other event decor are our from our inventory and are provided as rentals. We will return for our inventory at the conclusion of your event.

Can I use event backdrops for more than one day, other than my event?

Yes, this service is provide for a multi-day rental fee. Please discuss this when you are booking your event, so we can ensure the additional days are available.

How long are balloons good for?

We use the highest quality, premium grade biodegradeble balloons from our national suppliers. Almost all of your balloons can possibly remain inflated for weeks (in some cases, we’ve heard even months from our customers!). However, balloons naturally oxidize within a few days, especially when exposed to factors like sunlight, heat, and oxygen. This process can cause the balloons to lose their shine and develop a matte/cloudy appearance. You can purchase a special balloon shine from a party store to replenish their appearance, if you would like. Please be very careful when spraying any type of balloon shine. It causes floors to become extremely slippery.

Can you set-up my backdrop in any location if my event is outdoors?

Not necessarily! For outdoors set ups, there are so many variables and natural elements that are out of our control such as heat, wind, rain, insects, etc. The location of your backdrop is very IMPORTANT! We’ll always advise and will request to set up in a shaded area, NOT in direct sunlight. We want you to fully enjoy the longevity of the balloons!!

Setting up in direct sunlight, can cause your balloons to deflate or pop faster! Again, they can still pop in shaded areas, as well, but not as fast. No matter what, no matter how high quality the balloons are, please know latex balloons are likely to still pop! It is preferrable for latex balloons to be used primarily indoors, but we understand our customers wish to enjoy outdoor events, as well.

Can I move my backdrop before or during my event?

Once we set up your backdrop, please do NOT attempt to move, lean, change, or sit on it. We will return, as scheduled, to break it down and remove it for you. Caution: Please ensure that children avoid playing with freely around the backdrop.

Does Bubble Deluxe Balloon Decor return to clean up Balloon Garlands and Balloon Towers?

No, we do not return if you purchase Grab N Go services, such as balloon garlands and balloon towers. These are always yours to keep! Customers can repurpose them or easily dispose of them when finished using the balloons. We only return if our service to you included one of our backdrop rentals. We will return to collect our inventory items and clean up for you.